What should one do if they feel their Supports Coordinator is not helping them?

Choosing to contact the Supports Coordination Organization is the most effective course of action if someone feels their Supports Coordinator is not providing adequate assistance. This option is correct because it allows an individual to address the concern formally and seek a resolution. The organization can facilitate communication between the individual and their Supports Coordinator, helping to clarify expectations, improve service delivery, or reassign a different coordinator if necessary.

This approach ensures that the individual’s concerns are documented and addressed through the appropriate channels, which can lead to better outcomes and support for the person in need. By reaching out to the organization, individuals can advocate for themselves in a constructive way that prioritizes their needs and promotes the possibility of improving their support system.

In contrast, discussing the issue only with family may not lead to any practical solutions and could perpetuate feelings of frustration without providing the necessary assistance. Remaining silent to avoid conflict can cause the problems to persist and may even worsen the situation over time. Changing service providers immediately, while it may feel like a straightforward option, can disrupt continuity of care and doesn't guarantee that the new provider would be more helpful without first addressing the underlying issues. Thus, contacting the Supports Coordination Organization is the best strategy for effectively managing the situation.