If there is a conflict with the Supports Coordinator, what can the individual do?

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When an individual experiences a conflict with their Supports Coordinator, requesting a change in the Supports Coordinator is a constructive and appropriate course of action. This option indicates that the individual is seeking to resolve the conflict by finding a new Supports Coordinator who may be better suited to meet their needs or preferences. It recognizes the importance of a good working relationship and can facilitate a more positive, supportive experience moving forward.

This action can lead to a more tailored support experience since individuals often have differing styles and approaches to coordination. A change allows for the opportunity to find someone who aligns more closely with the individual's needs, communication style, and expectations. This option promotes an environment where the individual's preferences and feelings are validated and considered in their support plan.

While other options like lodging a complaint or filing a grievance are also ways to address issues, they may imply a more formal process and can sometimes strain the relationship further. They may not provide an immediate resolution suitable for the individual's ongoing support needs. Terminating the relationship permanently eliminates any possibility of support from that service altogether, which may not be in the best interest of the individual seeking assistance.

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